Every Honu inflatable paddle board purchased after July 2020 comes with our iron clad 2+2 Year warranty. This is the industries most extensive guarantee, and is our promise to stand by our customers and our products.
2 Years Manufacturer's Warranty
We will repair or replace your board if there are any manufacturing issues. (e.g. loose seam, faulty valve, traction pad delamination). We will also repair damage to your board from normal use. Simply contact us with photos of the damaged board, original sales receipt, details of the incident to start a warranty or repair process.
4 Years of Free Repair
If you register your board upon purchase, we will extend our offer for free repairs up to 48 months after your purchase.
This guarantee is one of the longest in the industry. We provide this guarantee because we understand our boards are an investment and we want you to own products that are long-lasting and durable as part of our mission to reduce environmental impact. The longer your gear can last, the less waste we produce for our environment. It really is a win-win.
Exclusions & Limitations
The following exclusions and limitations apply.
- Warranty is only provided to original purchaser.
- Free repair is only offered to boards that were registered within 30 days of purchase.
- Excludes the following parts & accessories
- Pump and pump hose
- Customer is responsible for transport of boards to and from our repair centre.
Making a Claim
If your Honu paddle board has any issues, either warranty or repair related, you can start a claim by emailing email@example.com or logging a support ticket above.